GET CHOSEN / Google reviews and AI replies
Turn happy customers into reviews competitors can’t match.
Zattur sends review invitations by WhatsApp or email when you have customer contact details, collects feedback, and can publish AI replies automatically or after your approval.
Set your business rules once. Zattur takes on the repeat work and keeps you in control of exceptions.
Ten customer invitations are free. Reviews and ratings depend entirely on the customer.
THE CUSTOMER MOMENT
Dozens of customers leave happy every week. Almost none of them tell Google — unless you ask.
WHAT THIS ACTUALLY CHANGES
Here is the difference Zattur is built to make.
Not a feature list — the specific thing a nearby customer sees differently once this is running.
An illustrative example of what consistent, permission-based review invitations can look like over several months — ratings always reflect real customers.
Ask after a real visit
Thank you for visiting! How was your experience? We’d value your honest feedback.
Listen to every rating
Tell us about your experience
Choose how replies go live
WHY THIS MATTERS
Dozens of customers leave happy every week. Almost none of them tell Google — unless you ask.
Most happy customers do not leave a review unless someone asks. Meanwhile, unanswered reviews make a business look distant, and a thoughtful response to a concern gets postponed during a busy day.
Zattur sends a branded feedback request by WhatsApp or email after a real interaction. Customers rate and comment on their experience in your feedback flow. Every customer can choose to publish a Google review, whatever their rating. Lower-rated feedback is also surfaced privately for your team to resolve; public reviews receive contextual AI replies under your chosen auto-publish or approval setting.
Ask after a real visit
Thank you for visiting! How was your experience? We’d value your honest feedback.
Listen to every rating
Tell us about your experience
Choose how replies go live
WHAT CHANGES, SPECIFICALLY
What a family restaurant gets that they didn’t have before.
Zattur sends a branded feedback request by WhatsApp or email after a real interaction. Customers rate and comment on their experience in your feedback flow. Every customer can choose to publish a Google review, whatever their rating. Lower-rated feedback is also surfaced privately for your team to resolve; public reviews receive contextual AI replies under your chosen auto-publish or approval setting.
WHAT YOU ACTUALLY GET
4 things that change the moment this is running.
Not a feature list. Each one is something a customer experiences differently, starting the week you turn it on.
A simple way to ask
Send a WhatsApp or email feedback invitation when you have suitable customer contact details and permission; a QR code can cover in-person moments.
Feedback your team can act on
Capture a rating and written comments from the customer. Bring 1–3 star issues to the team for follow-up and service improvement.
AI replies with your chosen controls
Zattur can automatically publish context-aware replies to routine Google reviews, or queue replies for your review and approval.
Feedback that teaches you something
Look for recurring themes in public feedback and use them to improve the experience you deliver.
ONE CUSTOMER, START TO FINISH
Here’s exactly what changes for a family restaurant.
A guest leaves after dinner. With permission and a contact number, the restaurant sends a WhatsApp feedback invitation.
Invite
A WhatsApp or email message asks the guest to rate the experience in Zattur.
Listen
The guest shares a rating and comments. The owner sees private feedback, especially any issue that needs attention.
Respond
The guest may choose the Google review option at any rating. If they post, Zattur drafts and either auto-publishes or queues a reply.
FROM SETUP TO EVERYDAY USE
Know exactly what happens next.
Start with the right inputs, then make the work part of your normal business rhythm.
Set up the foundation
Confirm each location and its Google review link, then choose the branded feedback page.
Use customer contact details and permissions to send WhatsApp or email invitations after a real visit; add a QR code if useful.
Choose automatic replies for routine reviews or manual approval, with handoff rules for sensitive feedback.
Make progress over time
Send suitable WhatsApp or email invitations to customers after genuine experiences, without selecting only happy customers.
Let AI publish approved routine replies automatically or hold drafts for your review. Escalate sensitive feedback.
Notice repeated praise and friction, then improve service accordingly.
ZATTUR DOES THE REPEAT WORK
Automation handles the routine. You decide the boundaries.
Connect the channels and approve the business information. Zattur can run the recurring actions for this solution, surface activity and route exceptions to your team.
- ✓Invite consistently
Send suitable WhatsApp or email invitations to customers after genuine experiences, without selecting only happy customers.
- ✓Reply thoughtfully
Let AI publish approved routine replies automatically or hold drafts for your review. Escalate sensitive feedback.
- ✓Learn from themes
Notice repeated praise and friction, then improve service accordingly.
A SMALL WAY TO TRY IT
Get 10 free review requests.
Send WhatsApp or email invitations to ten real customers with suitable contact details and permission. Collect private feedback, offer everyone a Google review option and let Zattur handle routine AI replies automatically or hold them for your approval. Customer ratings are never promised.
WHAT TO WATCH
Measure the work that moves the journey forward.
- Review invitation activity
- New customer reviews and rating distribution
- Reply coverage and recurring feedback themes
STRAIGHT ANSWERS
Questions owners actually ask.
What exactly is free?
Your first 10 customer feedback and review invitations through Zattur are free. An invitation is sent by WhatsApp or email when suitable customer details and permissions are available; ten invitations do not guarantee ten published Google reviews.
Are the reviews guaranteed to be five stars?
No. We do not purchase, invent, reward or filter reviews by rating. The offer helps you ask real customers for their honest feedback.
Can I give a discount for a five-star review?
No. Google prohibits incentives in exchange for reviews and manipulation of ratings. Ask customers for an honest review without tying a reward to the rating.
Are AI replies automatic or can I approve them?
Both. Enable automatic AI replies for routine Google reviews, or choose review and publish. Route sensitive reviews to a person.
What happens to a 1–3 star rating in Zattur?
The feedback is shown privately to your team for follow-up and service improvement. The customer still has an equally available option to post on Google; their rating cannot be used to hide that choice.
Can Zattur remove an unhappy customer’s review?
No. Legitimate critical feedback remains part of the public record. Respond constructively and use it to improve.
YOUR NEXT STEP
Put google reviews and ai replies to work for your business.
Start with the customer moment you want to improve. Zattur handles the routine work and keeps you informed.